overview
DPAS offers outsourced data subject access requests (SARs) management services for those organisations who are struggling to cope with the demand of SARs. We can take your raw data in .pst/.msg or other types of files and convert the data into a redactable format. We can also easily and quickly deduplicate this data saving you time and money.
Our service offering is ad-hoc, so you can call on the service when you are struggling to deliver the Subject Access Requests within the legal timeframes. We can manage the SAR from start to finish, and complete the redactions on your behalf. We have many customers spanning numerous sectors and are used to dealing with complex HR SARs and Housing SARs. DPAS’s in-house redaction team are subject matter experts with years of experience in redacting, advising, and completing requests on behalf of other organisations.
DPAS can tailor our services to meet your specific needs, meaning we can help on an ad-hoc basis with one SAR, or help you clear backlogs of numerous SARs.
DPAS will nominate a SAR lead who will be the first point of contact to manage the process, allowing you to have a direct line of communication with the team, meaning you are kept up to date with progress and can easily get in touch with any queries. Services start from as little as £450, get in touch today for a free consultation.
Museum Wales approached DPAS, looking for Subject Access Redaction support.
DPAS carried out the conversion and redaction for Museum Wales ensuring they were provided with full explanations regarding the decisions made when choosing which data to redact.
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When faced with a complex Subject Access Request we went out to the market to look for a provider that had the knowledge and experience to complete the data conversion and redaction on our behalf.
We were impressed with the team at DPAS from the offset and entrusted them to deliver the required redacted documents within the legal timeframes and had every confidence in their advice. We wouldn’t hesitate using the team at DPAS again
By outsourcing your subject access request redaction to DPAS you can be confident that your response is compliant with data protection law, and in line with best practice.
DPAS can scale our services according to your needs. Whether you have a sudden surge in SAR requests or require ongoing support, we can adjust the resources accordingly, providing you with flexibility and ensuring prompt response times.
Our inhouse team are experts in their field, and so are able to work at an efficient pace in order to meet demanding deadlines. Resulting in a substantial increase in turn around time.
Outsourcing SAR redaction to DPAS can help mitigate potential bias or conflict of interest that may arise if the redaction process is handled internally. As an external consultancy, DPAS can maintain objectivity and impartiality during the redaction process.
If you do not have in-house resources that are dedicated to subject access requests, then allocating the time and resources to complete complex requests can be burdensome, and have a financial impact on other areas of the business. Outsourcing to DPAS allows you to focus on primary business, whilst being confident that the request is appropriately handled.
DPAS understands that every request is different, and should be considered on a case-by-case process. Therefore, we offer a flexible service that can be tailored to your organisation’s specific needs. Our friendly approach allows for open communication, allowing us to be proactive in finding the best solution for you.
Dedicated account manager and subject access requests lead to manage and execute the service.
Clear deliverables, and agreed milestones to ensure that our service always meets your expectations.
The process will be managed using specialist software that ensures timeframes are followed. The portal evidences communications between DPAS and the data subject and provides a full audit trail.
Access to Subject Access Request templates, enabling you to handle responses to the data subject requests in the future, to use in your organisation.
Redaction services for electronic and paper documents.
Redaction policy, agreed with you, if you don’t have one internally.
A simple, yet effective on-boarding policy that allows us to clarify and fully understand your requirements.
External DPO assistance and advice, if required.
WHAT MAKES US DIFFERENT
Easy to understand data privacy and information security services that are always accessable, consistenty pragmatic and continually exceeding expectations.
Keeping up to date with changes in data protection regulations, and best practices, can often be challenging for organisations. By outsourcing to an expert consultancy like us, organisations can access data protection professionals and lawyers who stay current with the latest developments, case law, and have the subject matter expertise to support your organisation.
Outsourcing allows your organisation to scale up requirements as needed, without the commitment of a full-time, or part-time, employee. We have the capacity and capability to hit the ground running and support your organisation whenever you need it, so you can focus on your core business activities — whilst we ensure that your SAR requirements are being met.
We have a wealth of experience delivering SAR redaction services, to public, private, and third sectors. We understand that each organisation faces its own challenges, and always provide tailored solutions to meet your specific requirements.
We are extremely competitive, and our work consistently exceeds our customers’ expectations. Instead of hiring and maintaining an in-house team or seeking external legal advice, we’ll work closely with you to develop a customised plan that meets your specific needs, and budget.
We work with you to identify any potential threats and take steps to mitigate them, reducing the risk of reputational damage and compliance fines. With our up-to-date knowledge on current issues facing data protection and information security we can take proactive measures to safeguard your data.
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Helping organisations access the value of their data, create a vision, embed the change and build the future.
Please note all information on this website is for your help and guidance. It should not be regarded as an authoritative or definitive statement of the law.
