Covid-19 and our Training Courses

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COVID-19 Safety at Data Privacy Advisory Service

At the Data Privacy Advisory Service, we take the health and safety of our staff, delegates and visitors at our training facilities or training locations very seriously. We are sharing our precautions and guidance on steps that we all should be taking, during the COVID-19 pandemic.

We will be continually monitoring the government website for updates and following any guidance and directives.

At present the business is operating as normal and any changes to this policy as a result of government guidance and/or directives will be notified to customers immediately.

It is the client’s responsibility to ensure that their staff attending any DPAS training course abide to the below conditions.

Preventing spread of infection

Public Health England (PHE) recommends that the following general cold and flu precautions are taken to help prevent people from catching and spreading COVID-19:

  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze. Catch it, Bin it, Kill it.
  • put used tissues in the bin straight away
  • wash your hands with soap and water often – use hand sanitiser gel if soap and water are not available
  • try to avoid close contact with people who are unwell
  • clean and disinfect frequently touched objects and surfaces
  • do not touch your eyes, nose or mouth if your hands are not clean
  • wear a face mask in enclosed areas

Symptoms of COVID-19

The most common symptoms of coronavirus (COVID-19) are recent onset of a new continuous cough, loss of taste and smell and/or high temperature.

For most people, coronavirus (COVID-19) will be a mild infection. If you have symptoms of coronavirus infection (COVID-19), however mild, please do not attend the course and follow government advice regarding self-isolation.

If you are worried about symptoms, please call NHS 111. Do not go directly to your GP or other healthcare environment.

How we are protecting learners in the classroom:

We expect all delegates, staff and trainers to abide by the below:

On arrival the trainer will be vigilant to any attendee exhibiting signs of respiratory infection.

  • All delegates will be asked to sanitise their hands at appropriate times during the training.
  • Anyone showing signs of respiratory infection (e.g. cough/cold/flu) will be asked to self-exclude from the course.
  • Anyone excluded from the course will be offered one opportunity to re-book.
  • All delegates should use one mug provided throughout the course and ensure that this isn’t shared with other delegates.
  • At break times and during lunch, delegates will maintain social distancing.
  • Lunch will be in separate bags to ensure that there are no shared platters.
  • Each delegate will have a 2m safe zone by their desk.

Course induction:

On arrival all learners will be given clear instructions in following World Health Organisation advice on infection prevention and control. This simple and easy to follow advice is clinically proven and very effective and adherence will be monitored by the trainer throughout the course.

Adherence to hygiene advice will be encouraged throughout the course.

Frequent hand washing and use of the alcohol wipes/hand sanitiser gel available will be required throughout the course.

Hand washing facilities and alcohol hand sanitizer/ anti-bacterial wipes are available at all locations. 

If you have a training course(s) booked with us:

If the learner has been to an affected area as listed in Government advice or are experiencing COVID-19 symptoms, they will need to reschedule the course.

We have relaxed our policies around notice periods for re-scheduling courses so you can tell us at any time before your course starts and you will not be charged to rearrange your training.

If the learner cannot attend a training course because of COVID-19 symptoms:

Until further notice DPAS has relaxed the cancellation and date change policies to give you peace of mind. If something happens either to your own health, your travel plans or your employer’s policy relating to COVID-19, you will be able reschedule your training.

You should still notify us as soon as possible if you wish to re-schedule your booking. As a minimum this must be before your course starts.

What if I start to feel unwell while attending a training course at DPAS?

If someone develops COVID-19 symptoms whilst on a course, we have procedures in place to ask you to self-isolate and we will inform other delegates.

We will ask all delegates at the end of their course to tell us if they develop symptoms after the course has finished and our reporting measures allow us to identify anyone on the same course to inform them. 

If you would like to discuss any of the above further please contact Melanie Garnett. Call 0203 3013384 or email

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