DATA INCIDENTS OR DATA BREACH support
Ensure Compliance
with Data Breach
& Incident Support Services
Are you struggling to investigate incidents or data breaches? Does your organisation have no procedure in place for the management and investigation of data incidents or data breaches?
We offer bespoke data breach support services, whether that’s is support handling an active breach, guidance on root-case analysis, or reflective work looking at risk mitigation strategy, DPAS can help.
DPAS offers a variety of services that can be tailored to your specific needs – including fixed price work or retainer style contracts, ensuring we can support you in both one-off scenarios, and provide long-term relationships.
For a free consultation about how DPAS can help, get in touch today.
DATA INCIDENTS OR DATA BREACH SUPPORT
What can we help with?
DPAS can provide 24/7 on-call service to manage data incidents or data breaches. This includes the use of our data breach advice telephone line for support.
Data privacy ticketing system for advice and support, providing a full audit trail of data incidents or data breaches.
DPAS can provide timely advice on immediate steps to take following the discovery of a breach. This could include early mitigation actions, or remedial advice following containment.
Collate evidence and document data incidents and data breaches for the organisation’s own records and share with the ICO when necessary.
We will report any high-risk data breaches to the ICO on behalf of the organisation within the statutory reporting time frame (72 hours). We will also follow up on any action(s) issued by the ICO (if needed).
Report on our findings of the management of data incidents and data breaches, addressing gaps and risks on an ad hoc or regular basis.
Conduct a root cause analysis of your organisation’s data incidents and data breaches to identify how they happened and why. In addition to identifying possible solutions to prevent the likelihood of recurrence.
A risk plan highlighting actions that need to be completed within each department, for example, providing more data protection training and support.
Provide training for staff on how to report, document and escalate a data incident or data breach.
Monthly updates on ICO guidance. Bi-weekly data protection bulletins.
Reviewing and updating your data incident and data breach management policies and procedures to identify any areas of concern.
Outsourced or Interim Data Protection Officer Project
Bristol Airport approached DPAS several years ago, looking for data protection officer outsourced support.
They wanted advice of projects across the airport, and support assiting the in-house team in responding to complex enquiries. DPAS has been providing DPO services since, providing support remotely, to ensure the airport maintains its consistent compliance.
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bristol airport have worked closely with dpas for serveral years
They have been instrumental in providing services helping us to deliver transformative projects across our airport, legal support, with an ethical and pragmatic twist.
DATA PROTECTION SPECIALIST
BRISTOL AIRPORT
Benefits
- COST savings
Investigating and documenting data incidents or data breaches can be time-consuming and expensive, especially for smaller businesses that may not have the resources, capability, or capacity to do so. Outsourcing this work can result in significant cost savings for your organisation.
- reduced risk
Data protection legislation and guidance are constantly changing and evolving. When you outsource the management of data incidents or data breaches, you can rely on the expertise of your service provider to stay up to date on the latest regulations and ensure that your organisation is compliant.
- access to expertise
When you procure our services, you gain access to a team of experts who have specialised knowledge and experience in data protection and the management of data incidents or data breaches. In addition to having the peace of mind that the management of your data incidents or data breaches will be in line with the relevant legislation and guidance.
- improved focus
Using an external provider to manage your data incidents and data breaches allows you to focus on your core business activities, whilst having the peace of mind that this is being managed by experts. This can help improve overall efficiency and productivity within your organisation.
- flexibility
Our services are tailored to your organisation’s needs so you can adjust the level of support you receive, which can be especially valuable during times of growth or change. We are here when you need us.
- No Conflict of Interest
By outsourcing, you are assured that the management of your data incidents or data breaches is not subject to internal conflicting decision-making, and will balance the rights of the data subject with the business objectives in an independent manner.
frequently asked questions
There are a number of steps you should take immediately once you experience a data breach:
- Implement measures to mitigate the effects of the breach where possible.
- Conduct an investigation to establish the cause of the breach, the data subjects and data affected.
- Assess whether the breach is notifiable to the ICO and data subjects.
- Introduce measures, where applicable, to prevent a breach of the same nature occurring in the future.
No. Only breaches that are likely to result in a risk to individuals’ rights and freedoms generally require notification. However, all breaches should be recorded internally.
No. Only breaches that result in a high risk to individuals’ rights and freedoms require notification to individuals. However, all breaches should be recorded internally and you will need to assess carefully in each instance whether this threshold has been met.
Breaches should be assessed on a case-by-case basis, and there is no one size fits all rule. To assess whether a breach is notifiable, you should consider:
- The personal data that is subject to the data breach – is there any data that is generally considered ‘high risk’? Think about things such as health data, religious beliefs, data relating to sex life, financial data such as card details, National Insurance Numbers, and passport copies.
- The individuals affected – are there any children or vulnerable persons?
- What harm could this cause individuals?
An outsourced DPO is an external data protection expert who takes on the legal responsibilities of a Data Protection Officer for your organisation. Instead of hiring an in-house DPO, you gain access to expert GDPR support, compliance oversight, and regulatory guidance at a fraction of the cost.
Under UK GDPR and EU GDPR, you must appoint a DPO if:
– You are a public authority or body (except courts acting in a judicial capacity).
– Your core activities involve large-scale processing of special category or criminal offence data.
– You systematically monitor individuals on a large scale
We provide an emergency response service for data breaches, cyber incidents, and regulatory concerns. You can contact us 24/7 via phone or our ticketing system, and our team will guide you through containment, impact assessment, regulatory reporting, and mitigation strategies.
You will be assigned a dedicated DPO who understands your organisation, industry, and compliance needs. However, we also provide backup cover if your DPO is unavailable, ensuring you always have a fully qualified expert at your disposal.
All of our DPOs have years of experience working in privacy. They all hold various academic qualifications and at a minimum hold BCS Practitioner Certificate in Data Protection, AI for Data Protection Practitioners CPD and have Cyber Security training from the Open University.
As your appointed Data Protection Officer, we act as the main point of contact with the Information Commissioner’s Office (ICO) and other regulatory bodies. We respond to ICO inquiries, manage audits, and handle compliance investigations on your behalf, ensuring the best possible outcome.
Our pricing is based on your organisation’s size, sector, and data protection needs. We offer flexible packages, from retainer-based support to full-service DPO solutions. Prices start from as little as £400 per month. Contact us for a tailored quote based on your requirements.
Medical and Healthcare, Education and Schools, Public Sector and Local Authorities, Financial Services, Retail and Leisure, Charities and Nonprofits and many more. All of our team have specialisms in different sectors so we will ensure you are paired with the best DPO to meet your organisation’s needs.
Contact us to discuss your organisation’s needs.
We will put together a tailored proposal together based on your organisation’s requirements and the level of support you need. You are then assigned a dedicated DPO, we will send you a contract to sign and then we can get started.
Meet Our Team
DPO's & CONSULTANTS
Founder & Chief DPO
Head of Consultancy
Head of Consultancy
Data protection consultant
Data protection consultant
Data protection consultant
Data protection consultant
TALK TO US ABOUT DATA INCIDENTS OR DATA BREACH SUPPORT SERVICES
Working with DPAS over the past year has been instrumental in strengthening the Globe’s data protection governance and embedding a more mature, coordinated approach across the organisation. Their continuity of service, deep subject-matter expertise and highly practical support have enabled us to progress from establishing the basics to developing a more confident, structured and proactive framework for managing our data protection obligations.
As a private healthcare provider, ensuring the highest standards of data protection and compliance with UK GDPR is not just a legal requirement, it’s a core responsibility to our patients, staff and third-parties here at SPH. Partnering with DPAS has been a game-changer for our organisation. From the outset, DPAS demonstrated a deep understanding of the healthcare sector's unique data protection challenges and their outsourced DPO service provided expert, proactive guidance, helping us navigate complex regulatory obligations with confidence and ease.
They went out of their way to support me in a short timeframe, not only to fulfil my data privacy criteria - which included more complex special category data processing - but also with trusted legal support, which - being all under one DPAS roof - was easier to access and significantly more time and cost effective.
On top of an already demanding workload, we had a new system integration, a merger to form a new Trust, and the impact of COVID to deal with. DPAS really helped to take the pressure off by assisting with complex SARs, and DPIAs. With no idea how many SARs you may receive, having the ability to flex by using additional resources can be quite useful. Knowing I can rely on Charlotte's support with DPIAs and data sharing agreements really takes the pressure off. It's really helpful having someone that can take the time out to review requests.
Bristol Airport have worked closely with DPAS for several years, and they have been instrumental in providing their services, helping us to deliver transformative projects across our airport.
I highly recommend the Data Privacy Advisory Service to any organisation seeking expert guidance and support in data protection. Their professionalism, expertise, and dedication to their clients are truly commendable. We look forward to continuing our successful partnership with DPAS through our new contract. It has been a pleasure working with DPAS, and their dedication to helping us manage our data protection needs has been truly outstanding.
We were looking for an independent review and audit of our data processing activities and policies across the Rhodes Trust and our partner programmes. When we went to the market, DPAS impressed us with the breadth and depth of the services they offered. We are a relatively complex organisation, but the DPAS team quickly understood how our work fits together, and throughout the audit process, I’ve appreciated the expertise of each member of the team that we’ve worked with. Their advice throughout has been reassuringly thorough, pragmatic, and tailored to our needs.
DPAS provided a highly professional and responsive interim DPO service during a critical period for Locala. Their team quickly understood the complexities of our organisation, offering clear, practical advice and reliable support. With dedicated consultants and a structured helpdesk system, we had continuous access to expert guidance and full visibility of ongoing matters. Their flexible approach and consistent communication gave us confidence and peace of mind throughout the engagement.
DPAS provides us with excellent, responsive advice when we need to supplement our in-house resource – a great, reliable service when we need it most.
DPAS have always been extremely responsive and helpful when I have required data protection support in my role as the Data Protection Single Point of Contact for Prestige Nursing & Care. The DPAS team are extremely knowledgeable and are able to apply and describe data protection in real life to support and ensure that Prestige Nursing & Care fulfil our legal obligations under UK GDPR and data protection law. DPAS have been instrumental in supporting Prestige Nursing & Care as we embark on our franchising journey, to ensure that our franchise agreements are aligned with the relevant data protection legislation.
