DATA INCIDENTS OR DATA BREACH support

Looking for advice?

overview

Ensure Compliance
with Data Breach
& Incident Support Services

Are you struggling to investigate your data incidents or data breaches? Does your organisation have no procedure in place for the management and investigation of data incidents or data breaches?

We offer bespoke data breach support services depending on your organisation’s needs, whether that’s a management solution on a permanent or temporary basis, or longer-term support. Outsourcing your data incident or data breach management is a cost-effective and efficient way to ensure compliance with data protection regulations, while still allowing you to focus on core business activities. Our team of experienced professionals will work closely with you to understand and meet your specific data protection needs.

You can also ‘pick and mix’ what support you need based on where there are gaps in your compliance. From a full root cause analysis to ad-hoc support with singular data breaches, DPAS will provide flexible support to ensure you are prepared to respond to any incidents.

DPAS will provide you with one-off services, either charged at a set fee or through a monthly retainer. This retainer allows you to call on us whenever you need our help. Our services start from as little as £750 (+VAT).

For a free consultation about how DPAS can help, get in touch today.

DATA INCIDENTS OR DATA BREACH SUPPORT​

What can we help with?

  • 24/7 on-call service to manage data incidents or data breaches. This includes the use of our data breach advice telephone line for support.
  • Data privacy ticketing system for advice and support, providing a full audit trail of data incidents or data breaches. 

Provide assistance to stop the data incident or data breach, and address it to minimise potential harm to data subjects

Collate evidence and document data incidents and data breaches for the organisation’s own records and share with the ICO when necessary.

We will report any high-risk data breaches to the ICO on behalf of the organisation within the statutory reporting time frame (72 hours). We will also follow up on any action(s) issued by the ICO (if needed).

Report on our findings of the management of data incidents and data breaches, addressing gaps and risks on an ad hoc or regular basis.

Reviewing and updating your data incident and data breach management policies and procedures to identify any areas of concern. 

Our team to create tailored data incident and data breach management policies and procedures.

Provide assurance that the existing data incident and data breach management policies and/or procedures are compliant with the relevant legislation.

Conduct a root cause analysis of your organisation’s data incidents and data breaches to identify how they happened and why. In addition to identifying possible solutions to prevent the likelihood of recurrence.

A risk plan highlighting actions that need to be completed within each department, for example, providing more data protection training and support.

Provide training for staff on how to report, document and escalate a data incident or data breach. 

Monthly updates on ICO guidance. Bi-weekly data protection bulletins. 

You will receive expert DPO support without the overhead of hiring in-house. Whether you need an interim DPO, outsourced DPO, or specialist data protection expertise, we provide board-level guidance, compliance oversight, and practical, hands-on support tailored to your organisation.

A data breach can happen at any time. Our emergency response team is available 24/7, providing immediate guidance on breach containment, investigation, reporting, and lessons learned to protect your organisation and reputation.

High-risk processing requires a structured approach. We conduct and review DPIAs, identifying risks and providing clear mitigation strategies to keep your organisation compliant and secure. 

Managing Data Subject Access Requests (SARs) and individual rights requests can be time-consuming. We handle, redact, and review requests efficiently, ensuring compliance with UK GDPR response deadlines while protecting sensitive data. You can see more about our SAR Service here.

Transferring personal data across borders requires the right safeguards. We assess your data sharing arrangements and ensure compliance with SCCs, IDTAs, and Transfer Risk Assessments. We also provide reports on international data flows and compliance status for leadership discussions.

Your compliance is only as strong as your weakest link. We conduct due diligence on your suppliers, review Data Processing Agreements (DPAs), and help mitigate risks when working with third parties. Findings can be presented at governance meetings to ensure informed decision-making.

Robust policies are the foundation of a strong data protection framework. We create, review, and update key documents, including privacy notices, RoPAs, data protection policies, retention schedules, and internal procedures, ensuring they align with ICO expectations and industry best practices. Our service ensures policies remain up to date with legal changes, tailored to your organisation’s needs, and effectively communicated to staff. 

Navigating regulatory requirements can be complex. We act as your main point of contact with the ICO, handling complaints, audits, breach reporting, and regulatory inquiries, ensuring your organisation is represented professionally.

Stay ahead of compliance risks with an independent GDPR and information security audit. We can assess policies, systems, and controls, identifying gaps, risks, and improvement areas, ensuring your organisation remains compliant with data protection legislation.

You’ll have ongoing access to expert advice and support with our DPO services, whether via phone or through our dedicated ticketing system, ensuring you get real-time audited guidance whenever you need it. We will always ensure that there is cover if your dedicated DPO is on holiday or off sick.

Empower your team with expert-led GDPR, AI and data protection training. We can deliver custom training sessions, from board-level briefings to employee workshops, ensuring your staff understands their responsibilities, risks, and best practices. Read more about our training here.

Data protection isn’t just a legal requirement—it’s a business priority. We provide high-level strategic advice to leadership teams, ensuring data privacy is embedded into your wider governance and risk management strategies. Our DPOs attend monthly, quarterly, and yearly board meetings or committees to report on compliance, risk management, and project progress, ensuring senior stakeholders are informed and engaged.

AI and automation are revolutionising business—but they also introduce new risks. We ensure your AI tools comply with data protection laws, from DPIAs to supplier due diligence and governance frameworks.

As a DPAS customer, you gain exclusive access to a wealth of free resources designed to keep your organisation informed and compliant. Our expert-led webinars cover the latest data protection developments, regulatory updates, and practical compliance strategies. You’ll also receive complimentary guides, toolkits, and templates to support your internal processes. Additionally, DPAS customers get priority invitations to industry events, networking opportunities, and roundtable discussions, ensuring you stay ahead in the ever-evolving privacy landscape.

Outsourced or Interim Data Protection Officer Project

Bristol Airport approached DPAS several years ago, looking for data protection officer outsourced support.

They wanted advice of projects across the airport, and support assiting the in-house team in responding to complex enquiries. DPAS has been providing DPO services since, providing support remotely, to ensure the airport maintains its consistent compliance.

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bristol airport have worked closely with dpas for serveral years

They have been instrumental in providing services helping us to deliver transformative projects across our airport, legal support, with an ethical and pragmatic twist.

DATA PROTECTION SPECIALIST

BRISTOL AIRPORT

Benefits

Investigating and documenting data incidents or data breaches can be time-consuming and expensive, especially for smaller businesses that may not have the resources, capability, or capacity to do so. Outsourcing this work can result in significant cost savings for your organisation.

Data protection legislation and guidance are constantly changing and evolving. When you outsource the management of data incidents or data breaches, you can rely on the expertise of your service provider to stay up to date on the latest regulations and ensure that your organisation is compliant. 

When you procure our services, you gain access to a team of experts who have specialised knowledge and experience in data protection and the management of data incidents or data breaches. In addition to having the peace of mind that the management of your data incidents or data breaches will be in line with the relevant legislation and guidance.

 

Using an external provider to manage your data incidents and data breaches allows you to focus on your core business activities, whilst having the peace of mind that this is being managed by experts. This can help improve overall efficiency and productivity within your organisation. 

Our services are tailored to your organisation’s needs so you can adjust the level of support you receive, which can be especially valuable during times of growth or change. We are here when you need us. 

By outsourcing, you are assured that the management of your data incidents or data breaches is not subject to internal conflicting decision-making, and will balance the rights of the data subject with the business objectives in an independent manner.

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