This comprehensive case study explores the transformative journey of our Global client, as they faced challenges and embraced innovative solutions to enhance the value derived from their data management and utilisation capabilities.
As a powerhouse in its industry with a global workforce of 250,000, our client identified the untapped potential in strategically managing and innovatively leveraging people-related data. They saw vast opportunities for organisational growth and were motivated to create a people-centric data strategy. This strategy was crucial for incorporating cutting-edge, bespoke technology and for unlocking the significant value hidden within workforce data, empowering employees at all levels to innovate and create revolutionary products and services.
The objective was clear: establish a comprehensive global data strategy, enabling associates to access and leverage corporate data for ground breaking innovation and improving existing operational workflows. This ambitious aim required careful consideration of strategic, operational compliance, and governance duties, with an emphasis on legal compliance as the starting point, followed by efficient data management, and then exploring opportunities to leverage employee and organisational data value.
Our client sought unparalleled excellence and chose to partner with DPAS, the independent data experts. We championed a global data management strategy focused on maximising data value, ensuring stringent data compliance, and cultivating a robust data culture.
Our tailored approach aimed to optimise data utilisation across the organisation, primarily focusing on value enhancement. This was achieved through improved cross-functional collaboration, seamless user access, state-of-the-art data storage solutions, and meticulous asset management.
Our responsibilities included developing a Global Data Strategy for both current and future employees, covering:
- A comprehensive Data Strategy ensuring Data Compliance, Data Value, Master Data Management, and Business Intelligence.
- An effective Data Governance framework.
- Future-ready delivery roadmaps.
- A detailed implementation plan.
Employing the deep expertise of our internal team and our esteemed partners, DPAS applied industry-leading data governance and data management frameworks, supported by an advanced maturity model. This approach provided a structured method for:
- Setting a visionary strategic direction for people data management.
- Laying down foundational guiding principles for the strategy.
- Identifying the intended benefits and capabilities of the strategy.
- Developing a high-level target data architecture and governance model.
- Crafting a strategy and associated roadmap to achieve the business’s strategic objectives.
The data strategy we formulated laid a solid foundation, incorporating essential components such as:
- Comprehensive Data Compliance across over 100 legal jurisdictions.
- Master Data Management
- Data Warehousing and Business Intelligence
- Identifying, understanding, and maximising the value and benefits of data
- Utilisation of emerging technologies, including AI
For each component, we meticulously defined objectives with a focus on value creation, compliance adherence, and cultural transformation.
We then developed specific deliverables and clear pathways to achieving each objective, concluding with a comprehensive implementation strategy, a strategic roadmap, various delivery options, and crucial strategic considerations.
Benefits for Our Client
Engaging with DPAS’s independent experts provided our client with considerable strategic benefits:
- Quick identification and engagement of crucial stakeholders for the strategy’s development.
- Adding capacity and capability to their internal project team, leading to skills transfer to internal workforce.
- A re-evaluation and reshaping of internal perspectives on the strategy’s scope and content, resulting in a more robust approach.
- Integration of industry best practices and standards.
- Transfer of invaluable skills and knowledge, ensuring a collaborative strategy development process.
The successful rollout of this strategy, governance framework, and implementation plan across the organisation is poised to propel the workforce to new levels of excellence. Employees are now better equipped to tackle future challenges and opportunities, with an enhanced focus on unlocking the full value of their data assets, leading to reduced costs and increased employee ownership of data.