Our New Support Portal

October 8, 2019

We have some exciting news to share with you all. Today, we have launched our new DPO services support helpdesk. 

 

The reason we have decided to do this is so we can make our customer support journey as smooth, transparent and easy as possible.

 

By implementing a new ticketing system it enables us to prioritise requests, share good practice and build a knowledge base for our customers to use on a day-to-day basis. 

 

It also means for our customers that they can document the action steps as they happen, so they have a full audit history of the advice we have given relating to Data Protection. The information is always available to them, revision histories tracked and reports ready, all within one handy online location. Our customers can even use the app to ask us a support question. 

 

We have implemented this for a variety of our customers:

- Our Data Protection Officer as a Service Customers (for their DPO support)

- Our Training Customers (for their DPO mentor support)

- Our Consultancy Customers (for their engagement on projects)

 

Our Solutions Base is growing by the day, and we are putting in useful templates, guidance, posters and more for our customers to use free of charge. 

 

As our customer base grows by the week, as does our investment to ensuring that our customers are at the forefront of our service. 

 

 

 

Our DPO support services start at just £500 per month. For further information about our services, please have a look at our website www.dataprivacyadvisory.com or get in touch info@dataprivacyadvisory.com. 

 

 

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